CCPG40001 - Non International Trade officers operational process: introduction

This chapter sets out the process which officers who work outside of International Trade should follow in order to take Customs Civil Penalty action. However, in all cases where a monetary error is identified, officers must first consider if there is any reason to suspect conduct involving dishonesty.

Where evasion is suspected, Criminal Investigation and Civil Evasion Penalty (CEP) action must be ruled out before considering Customs Civil Penalty (CCP) action. You should refer to the PN300 Operational Framework for guidance on this process.

Once you have ruled out any evasion you should follow the guidance below.

For detailed guidance on:

• Warning letters, see CCPG40010
• Penalty Notices, see CCPG50000.