DANSP08500 - Statutory payments: Employer will not pay statutory payments

Where an employer will not pay statutory payments which an employee thinks are due they should tell the employee why they are not entitled to statutory payments. Forms are available from HMRC’s website. However, for Statutory Shared Parental Pay see ACAS’s website.

If the employer refuses to issue the appropriate form they must give the employee a written statement instead which contains all the information requested on the forms provided for this purpose.

Further guidance can be found at SPM100000.

Resolving disputes informally

Wherever possible disputes should be resolved informally, see DANSP07300.

Medical referral required

SPM110400 provides guidance about making referrals to Medical Services. The outcome of the referral may resolve a dispute without the need to issue a formal decision.