ECSH33905 - Action points and links to guidance

Any actions agreed to be taken by you or the business need to be summarised, with clear deadlines for completion. You should also set Brought Forwards (BFs) on your case management system.  

You should signpost the business to any documents or material referenced during the meeting if they were not aware of it. For example, general guidance on GOV.UK, or sector specific guidance, such as “Understanding risk and taking action" on GOV.UK.