SVM120000 - Case Selection, Handling and Settlement: contents
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SVM120010Introduction
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SVM120020Case referral
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SVM120030Risk Assessment
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SVM120040Pro-active caseworking
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SVM120050Governance
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SVM120060Case management and reviews
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SVM120070Cases to be referred to the Litigation and Technical Advice Team
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SVM120080Case Selection
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SVM120090Appendix A - Proactive caseworking in SAV flowchart
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SVM120100Appendix B - requesting information flowchart