SVM120010 - Case Selection, Handling and Settlement: Introduction
This chapter sets out some key principles and outlines the processes that should be followed to put these principles into practice.
The following stages in the life of a typical SAV case are addressed:
- Case referral
- Risk Assessment and selecting cases for negotiation
- Pro-active case-working
- Governance
- Case management and reviews
- Cases to be referred to the Litigation & Technical Advice Team (LTAT)
- Case settlement
Additional Guidance: SVM150000