TCM0062160 - Claims: capture (A-C): child responsibility start date (Info)
Note: Before making any changes, you must follow the guidance in TCM0042260.
You mustn’t add or change the Child Responsibility Start Date to the same date as the effective date of the claim or later, as this will result in a nil or reduced award.
The Child Responsibility Start Date must be the same date as the child’s date of birth unless there is a genuine reason why it can’t be - for example, where a child is adopted or has recently joined the family and wasn’t part of that family at the date of claim.
Where the child has been part of the family since birth, don’t amend the Child Responsibility Start Date to anything other than the child’s date of birth.
Compliance cases
If an examination or enquiry shows that the customer only became responsible for the child at a date later than the date of claim, you must enter the correct Child Responsibility Start Date for that child.