TCM0226090 - Payment - overpayments (D-E): Overpayments - disputed overpayments - A to Z of guidance (Info)
Alphabetical list for Overpayments guidance A-Z
A
Annual Declaration not returned
Follow step 25 to step 28 in TCM0224120, now replaced by TCM0224140.
C
Change of circumstances - late notification
Follow step 17 to step 23 in TCM0224120, now replaced by TCM0224140.
Code of Practice (COP26) Responsibilities
Follow the guidance in TCM0224280.
Contra errors
Follow step 9 in TCM0224120, now replaced by TCM0224140.
Correcting change of circumstances
Follow step 17 to step 23 in TCM0224120, now replaced by TCM0224140.
D
Duplicate payments
Follow step 9 in TCM0224120, now replaced by TCM0224140.
E
Explanations
Follow the guidance in TCM0226220.
F
Fifty plus element
Follow step 15 to step 16 in TCM0224120, now replaced by TCM0224140.
Foster children
Follow step 17 to step 23 in TCM0224120, now replaced by TCM0224140.
Also relevant: TCM0124060, TCM0124100.
G
Good cause
Follow step 25 to step 28 in TCM0224120, now replaced by TCM0224140.
Also relevant: TCM0136160.
H
Hardship payments
Follow step 10 to step 12 in TCM0224120, now replaced by TCM0224140.
Hijacked NINO
Follow step 39 to step 40 in TCM0224120, now replaced by TCM0224140.
Household breakdown
Follow step 17 to step 23 in TCM0224120, now replaced by TCM0224140.
I
Identifying if corrective action is needed
Follow step 35 in TCM0224120, now replaced by TCM0224140.
Income Support marker
Follow step 17 to step 23 in TCM0224120, now replaced by TCM0224140.
Incorrectly-ended awards
Follow step 15 to 16 in TCM0224120, now replaced by TCM0224140.
J
Jobseeker’s Allowance (JSA) marker
Note: From 27/10/2008, JSA will mean either JSA or ESA.
Follow step 17 to step 23 in TCM0224120, now replaced by TCM0224140.
M
Manual payment posted late
Follow step 10 to step 12 in TCM0224120, now replaced by TCM0224140.
Mismatch
Refer to the Mismatch Team for the action they take. Your manager will have the relevant contact details.
P
PVE lead in and lead out
Follow step 32 to step 34 in TCM0224120, now replaced by TCM0224140.
Q
Qualifying benefits - Severe Disability Allowance (SDA)
Follow step 17 to step 23 or step 15 to step 16 in TCM0224120, now replaced by TCM0224140.
Also relevant: TCM0072080.
R
Reinstate overpayment recovery
Follow step 52 in TCM0224120, now replaced by TCM0224140.
Renewals terminated
Follow step 25 to step 28 in TCM0224120, now replaced by TCM0224140.
Also relevant: TCM0136160.
Restore a terminated award
Follow step 25 to step 28 in TCM0224120, now replaced by TCM0224140.
Also relevant: TCM0136160.
Reviews
Follow the guidance in TCM0230180.
S
S17 - non-return
Follow step 25 to step 28 in TCM0224120, now replaced by TCM0224140.
Severe Disability Element claimed in error
Follow step 17 to step 23 or step 15 to step 16 in TCM0224120, now replaced by TCM0224140.
Also relevant: TCM0072080.
Standardised Messages
Follow the guidance in TCM0166000.
Suspend Overpayment Recovery
Follow the guidance in TCM0226100 and follow step 52 in TCM0224120, now replaced by TCM0224140.