TCM0226090 - Payment - overpayments (D-E): Overpayments - disputed overpayments - A to Z of guidance (Info)

Alphabetical list for Overpayments guidance A-Z

A C E F G H I J M P Q R S

A

Annual Declaration not returned

Follow step 25 to step 28 in TCM0224120, now replaced by TCM0224140.

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C

Change of circumstances - late notification

Follow step 17 to step 23 in TCM0224120, now replaced by TCM0224140.

Code of Practice (COP26) Responsibilities

Follow the guidance in TCM0224280.

Contra errors

Follow step 9 in TCM0224120, now replaced by TCM0224140.

Correcting change of circumstances

Follow step 17 to step 23 in TCM0224120, now replaced by TCM0224140.

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D

Duplicate payments

Follow step 9 in TCM0224120, now replaced by TCM0224140.

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E

Explanations

Follow the guidance in TCM0226220.

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F

Fifty plus element

Follow step 15 to step 16 in TCM0224120, now replaced by TCM0224140.

Foster children

Follow step 17 to step 23 in TCM0224120, now replaced by TCM0224140.

Also relevant: TCM0124060, TCM0124100.

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G

Good cause

Follow step 25 to step 28 in TCM0224120, now replaced by TCM0224140.

Also relevant: TCM0136160.

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H

Hardship payments

Follow step 10 to step 12 in TCM0224120, now replaced by TCM0224140.

Hijacked NINO

Follow step 39 to step 40 in TCM0224120, now replaced by TCM0224140.

Household breakdown

Follow step 17 to step 23 in TCM0224120, now replaced by TCM0224140.

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I

Identifying if corrective action is needed

Follow step 35 in TCM0224120, now replaced by TCM0224140.

Income Support marker

Follow step 17 to step 23 in TCM0224120, now replaced by TCM0224140.

Incorrectly-ended awards

Follow step 15 to 16 in TCM0224120, now replaced by TCM0224140.

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J

Jobseeker’s Allowance (JSA) marker

Note: From 27/10/2008, JSA will mean either JSA or ESA.

Follow step 17 to step 23 in TCM0224120, now replaced by TCM0224140.

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M

Manual payment posted late

Follow step 10 to step 12 in TCM0224120, now replaced by TCM0224140.

Mismatch

Refer to the Mismatch Team for the action they take. Your manager will have the relevant contact details.

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P

PVE lead in and lead out

Follow step 32 to step 34 in TCM0224120, now replaced by TCM0224140.

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Q

Qualifying benefits - Severe Disability Allowance (SDA)

Follow step 17 to step 23 or step 15 to step 16 in TCM0224120, now replaced by TCM0224140.

Also relevant: TCM0072080.

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R

Reinstate overpayment recovery

Follow step 52 in TCM0224120, now replaced by TCM0224140.

Renewals terminated

Follow step 25 to step 28 in TCM0224120, now replaced by TCM0224140.

Also relevant: TCM0136160.

Restore a terminated award

Follow step 25 to step 28 in TCM0224120, now replaced by TCM0224140.

Also relevant: TCM0136160.

Reviews

Follow the guidance in TCM0230180.

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S

S17 - non-return

Follow step 25 to step 28 in TCM0224120, now replaced by TCM0224140.

Severe Disability Element claimed in error

Follow step 17 to step 23 or step 15 to step 16 in TCM0224120, now replaced by TCM0224140.

Also relevant: TCM0072080.

Standardised Messages

Follow the guidance in TCM0166000.

Suspend Overpayment Recovery

Follow the guidance in TCM0226100 and follow step 52 in TCM0224120, now replaced by TCM0224140.