| ADD4 |
Access to DWP Data (ADD) system test check record. |
| AT37 |
Form used to lodge an appeal with the tribunal. |
| BF56 |
Form used to record details of an appointee and the reasons why an appointee is required. |
| BF57 |
This form is sent to the appointee to confirm their appointment on behalf of the customer. It also includes important information in Part 3, covering termination of the arrangement of the appointment. It’s headed ‘If you have been appointed by the Secretary of State (appointees only)’. |
| C904(NTC) |
Local Action Notice (TC Overpayment). |
| CA8288 |
Customer Validation Unit (CVU) referral form. |
| DCI1(TC) |
Form used when a tax credits customer requires a NINO allocating. This form is sent to DWP so they can start NINO allocation process. |
| IR37 |
Booklet explaining the employer funding appeals procedure. |
| JCP/RPT020 |
This is a form used by Jobcentre Plus when a payment is received form a customer. The form is used to document the details of the customer and the payment. |
| LT203C |
Notification to the tribunal that the customer has withdrawn the appeal. |
| M1 Referral |
Mismatches. |
| MOPR2(TC) |
POca consent form. Note: Only available by using SEES. |
| MS163 |
Certificate of Full Disclosure. |
| P9D |
Form used by an employer to give details of all expenses and the cash equivalent of any benefits provided to employees who earns less than £8,500. Note: Form P9D only relates to tax year 2015 to 2016 and earlier. The form P9D and £8,500 earnings limit were abolished from 6 April 2016. |
| P11D |
Form used by an employer to give details of all expenses and the cash equivalent of any benefits provided by them to certain types of employees, or their families, dependants and guests. |
| P35 |
Employer’s annual return. |
| P45 |
Four-part form used by an employer to indicate an individual’s pay and tax leaving details. |
| P60 |
Certificate of pay and tax details. |
| P60U |
Form issued by DWP at the end of the tax year to notify somebody in receipt of Jobseeker’s Allowance or Employment and Support Allowance of their total taxable income including JSA or ESA for the tax year. |
| PNC R1 |
Locally-generated non-conformance report to record discrepancies with valuable items. |
| PRR3 |
Locally-generated form for registered post, recorded delivery post and special delivery post. |
| R92 TC |
Three-part form used to request a manual payment. |
| TAS1 |
Appeal enquiry form. |
| TC094(NTC) |
ACO calculate expected settlements. |
| TC33NTC |
Form used for recovering overpayments. |
| TC37NTC |
Tax credits debt amendment form. This form is used to amend details that have been provided on form TC33. |
| TC49a/TC49 |
Tax credits / Child Benefit receipt book. |
| TC56(NTC) |
Post Office reward authorisation. |
| TC56(NTC) Notes |
Post Office reward scheme notes. |
| TC57(NTC) |
Post Office reward consideration. |
| TC58(NTC) |
Tax credits giro request. Note: no longer available |
| TC63 |
Form to record valuable items on. |
| TC100(NTC) |
Immigration status enquiry. |
| TC100(NTC)(NI) |
Immigration enquiry (Northern Ireland). |
| TC116 |
Form to request a scanned image of a tax credits claim form. |
| TC154 |
Customer sent to DWP for NINO allocation. |
| TC157(NTC)(NI) |
Tax credits residency enquiry. |
| TC170 |
NIRS2 amendment required to WTC. |
| TC228 |
Form sent to a potential appointee to clarify why an appointee is needed. |
| TC241 |
GIRO declaration form. |
| TC241(NTC)(NI) |
NI version of TC241. |
| TC401(NTC)(NI) |
Tax credits nationality enquiry. |
| TC600 |
Tax credit claim form and supporting notes. |
| TC600a |
Tax Credit claim form additional pages. Sent out with the claim for. They’re completed by the customer where there are more than two children in the household or there’s more than one childcare provider. |
| TC601 |
Rejection notice. |
| TC601(MAN) |
Decision notice. Note: Only available by using SEES. |
| TC602 |
Award notice. |
| TC602 Notes |
Notes to accompany the award notice. |
| TC603D |
An Annual Declaration form asking the customer to complete their income and benefits details and to indicate any changes of circumstances for one tax year at a time. |
| TC603D Notes |
Notes to accompany Annual Declaration. |
| TC603D2 |
Annual Declaration issued when the customer is required to confirm their actual income for PY-1 as well as confirming their income for PY. |
| TC603R |
An Annual Review form showing the calculation and the payments schedule of an award for the previous year. |
| TC603R Notes |
Statement of Circumstances notes. |
| TC603RD |
Annual Declaration notes. |
| TC606 |
Reminder notice. |
| TC606 (MAN) |
Manual reminder notice. |
| TC607 |
Statement Of Account. Sent to customers whose entitlement to tax credits has ceased. It tells customers of the decision to terminate their award and summarises the total payments or overpayment for the tax credit year. Note: Manual Statement of Account available by using SEES. |
| TC609 |
Reminder letter sent when the form TC1081 has not been received back from the customer. Has three options; a request for further information; a reminder; returning a claim form. |
| TC610 Notice to Pay |
Issued where there is an overpayment of tax credits but has no continuing award. It instructs them to repay the overpaid tax credits within 30 days. It contains a payment slip that customers should use when making their repayment. |
| TC612 |
Transition insert. |
| TC618 |
To return an unsigned award notice to the customer for signature. |
| TC620 |
Tax credits appeal acknowledgement. |
| TC621 |
Letter to the customer requesting further information about their tax credits appeal. |
| TC622 |
Tax credits appeal outcome. Note: Only available by using SEES. |
| TC623 |
Form completed by the customer to enable them to appeal against their tax credits notice. |
| TC628 |
Opening letter. |
| TC630 |
Formal information notice issued to a customer or their personal acting body. |
| TC631 |
Closing letter. |
| TC632 |
Closing letter for pre-award examinations - Formal Notice. |
| TC633 |
Informal notice issued to a third party. |
| TC643 |
Introductory Letter. |
| TC643 (SA) |
Mailshot to self-employed Child Tax Credit customers. |
| TC643a |
Introductory letter. |
| TC643b |
Introductory letter. |
| TC645(GB) |
POca letter. |
| TC645(NI) |
POca Personal Invitation Document. |
| TC645(R2) |
POCA - Further reminder. |
| TC645R |
Reminder for TC645. |
| TC646 |
General purpose form used during rapid data capture to; return correspondence to the customer; notify the customer that the claim has been passed received; request information from the customer. |
| TC646(Man) |
Acknowledgment letter. |
| TC647 |
Award calculation notice. |
| TC648 |
General purpose form used to; record information and action taken; refer information, documents and responsibility to another office or part of the same office. |
| TC649 |
Form used to notify a change of circumstances either to or from Child Benefit Office |
| TC652 |
To confirm/verify Building Society account details. Note: Only available by using SEES. |
| TC654 |
Computerised letter to confirm the residency status of the customer. |
| TC655 |
Child not matched or child in more than one household. Note: Only available by using SEES. |
| TC655R |
Reminder form for TC655. Note: Only available by using SEES. |
| TC656 |
Child in two or more tax credits claims - request more information. Note: Only available by using SEES. |
| TC656a |
Child in two or more households, more information requested. Note: Only available by using SEES. |
| TC656f |
Child in two or more households. Note: Only available by using SEES. |
| TC657 |
Customer in more than one tax credits household / APP not matched. Note: Only available by using SEES. |
| TC659 |
Request to clarify why the customer has been included as a young person in a different award. |
| TC660 |
Letter to clarify why a young person has been included as a customer in a different award. |
| TC661 |
Death of an adult. |
| TC662 |
Death of a child. |
| TC664 |
Additional change of circumstances information request. |
| TC666 |
Replacement birth certificate request. |
| TC668 |
Request to the employer for PAYE details. |
| TC669 |
Unauthorised access referral form. |
| TC671 Part 1 |
Missing bank account details. |
| TC672 Part 2 |
Missing bank account details. Only issued with part 1. |
| TC675 |
Tells the customer that their claim will provisionally be put into payment. |
| TC676 |
Closing letter for discrepancy cases. |
| TC677 |
Opening letter for giro offence cases. Note: no longer available |
| TC678 |
Closing letter for giro offence cases. Note: no longer available |
| TC679 |
Post award formal examination closing letter. |
| TC680 |
Post award in formal examination closing letter. |
| TC681 |
Priority referral form. |
| TC682 |
Requesting information about a foreign bank account and asks the customer to complete the mandate form TC683. |
| TC683 |
Requests the customer to confirm their foreign bank account details and to provide a sample of a cancelled cheque. |
| TC687 |
General referral form sent to Bank Liaison Team. |
| TC688 |
Amount of taxable benefit. |
| TC689 |
Authority for an intermediary to act on behalf of a customer. |
| TC691 |
Letter to tell the customer that, due to their temporary absence from the UK, their award will end and, where appropriate, invite a fresh claim. |
| TC693 |
Cross-border request for information. |
| TC694 |
To notify the EU Member State and appropriate CBO of any revised award of CTC. |
| TC695 |
Crown servants - child care provider not available. |
| TC696 |
Request for information on benefits to the customer - cross-border case. |
| TC697 |
Tells customer to apply for family benefits from the EU Member State. |
| TC698 |
Requests bank account details missing from the claim form. |
| TC718 |
Notification issued when a reallocation has been made. |
| TC803a |
Form used for the referral of additional Compliance information where the case is open. |
| TC803b |
Form used for the referral of additional Compliance information where the case is closed. |
| TC813 |
Information required on earnings. |
| TC815L |
Letter to customer telling them to open a bank account. |
| TC816 |
Identity evidence. |
| TC817 |
Customer abroad NINO details. |
| TC818a |
Disability change of circumstances. |
| TC819a |
Backdating. |
| TC819(Man) |
Tax credits arrears following receipt of benefit . |
| TC821 |
Address change. |
| TC822 |
Decisions that can’t be appealed against. |
| TC823 |
Form issued to customer when finalisation taken place, therefore HMRC unable to accept late information. |
| TC823a |
Ref to restore claim no good cause decision. Note: Only available by using SEES. |
| TC827(GB) |
PFA reminder. |
| TC827(NI) |
PFA reminder. |
| TC828 |
Family benefits info request. |
| TC829 |
Obtain information that was missing from the Annual Declaration. Note: Only available by using SEES. |
| TC829R |
Annual declaration incomplete (reminder). Note: Only available by using SEES. |
| TC830 |
Death of adult review/declaration required. Note: Only available by using SEES. |
| TC835 |
Form used to tell the customer of the issue of backdating. |
| TC835a |
Backdating explanation. |
| TC835DM |
Backdating. |
| TC836 |
Childcare Provider (CCPr) mailshot. |
| TC837 |
Reminder letter for form TC836. |
| TC839 |
Manual award form issued. Note: Only available by using SEES. |
| TC840 |
Incomplete annual declaration. |
| TC841 |
Right to reside enquiry form. |
| TC843(GB) |
Right of residence advice COC. Note: Only available by using SEES. |
| TC845 |
Backdating. Note: Only available by using SEES. |
| TC845A |
Backdating where the request relates to an earlier claim the customer stated they made, but we have no record of it. Note: Only available by using SEES. |
| TC845B |
Backdating - Already backdated to the maximum. Note: Only available by using SEES. |
| TC845C |
Unable to backdate CTC. Note: Only available by using SEES. |
| TC845D |
Backdating - award finalised. Note: Only available by using SEES. |
| TC845E |
Backdating - no eligibility. Note: Only available by using SEES. |
| TC846 |
Form for customers to complete when disputing an overpayment. |
| TC846(ACK) |
Acknowledgment of request for overpayments review. |
| TC846(DR ACK) |
Acknowledgment of disputed overpayment in direct recovery cases. |
| TC847 |
Authority to act. |
| TC848/848a and TC848b |
General request for further information from a customer in the authorisation of an agent or intermediary. |
| TC849(GB)/(NI) |
Form to request customer’s estimated CY income. |
| TC850 |
Intelligence referral (RIAT TC). |
| TC851 |
Request for full review (RIAT TC). |
| TC852 |
TAP termination notice. |
| TC857 |
Letter to ask customer to accept four-weekly giro payments. Note: no longer available |
| TC857P |
Payment advice letter to people receiving payment by cheque. Note: no longer available |
| TC859A |
Informs customer of a partial remission of an overpayment. |
| TC859B |
Informs customer of a fully-remitted overpayment. This is where the overpayment has been entirely caused by an official error. |
| TC859C |
To inform the customer that the overpayment is recoverable. And to provide an explanation of why the overpayment occurred. This is where the overpayment was due to an official error, but it was reasonable for the customer to have noticed their payments were incorrect. |
| TC859D |
Remission of overpayment. |
| TC859(NI) |
Remission letter (NI). |
| TC860 |
Request for identity docs. Note: Only available by using SEES. |
| TC861 |
Validate large payments letter. Note: Only available by using SEES. |
| TC863 |
For the customers to sign when they haven’t signed an award notice. |
| TC864 |
Mailshot - Increased amount of childcare costs. |
| TC865 |
Notification to customer that their claim has been withdrawn. |
| TC866 |
Revised decision - overpayment no longer recovered - compensation paid. |
| TC868 |
Letter issued to inform customers when TCO has adjusted their payments after a hardship claim. This letter tells the customer that regular system payments have been adjusted and that a new award notice will be issued showing the revised amounts. |
| TC869 |
Letter issued to inform customers when TCO aren’t going to adjust their payments after a hardship claim. |
| TC870 |
Letter issued to a customer when a first claim for secondary hardship is made and there is no supplementary evidence to support any additional assistance. |
| TC871 |
Referral form used to pass information to Debt Management and Banking to consider secondary hardship. |
| TC872 |
Letter issued to inform customers when TCO has adjusted payments after a secondary disability claim. This letter tells the customer that: If regular system payments have been adjusted, a new award notice will be issued showing the revised amounts, or If additional system payments can’t be made (in cross-year recovery only cases) the amount of regular additional payments that will be paid. |
| TC873 |
Letter issued to inform the customer that a claim for secondary hardship has been rejected after investigation by Debt Management and Banking. |
| TC880A |
Customer made bankrupt after tc decision was made. Note: Only available by using SEES. |
| TC880A-2 |
Request for bankruptcy, sequestration or discharge notice. Note: Only available by using SEES. |
| TC880A-3 |
Overpayment to be collected until customer discharged from bankruptcy or sequestration. Note: Only available by using SEES. |
| TC880B |
Advising bankrupt customer that partner liable for overpayment. Note: Only available by using SEES. |
| TC880C |
Discharges bankrupt, overpayment no longer recovered. Note: Only available by using SEES. |
| TC883 |
To inform the customer that the full amount of the overpayment is recoverable as it isn’t due to official error, and to provide an explanation of why the overpayment occurred. |
| TC884 |
Request to Home Office for details of financial support. |
| TC885(Man) |
Termination of immigration easement cases. Note: Only available by using SEES. |
| TC886 |
Letter issued to inform customers when a one-off backdated hardship payment is to be made. |
| TC889 |
Letter to explain payment stopped because unsigned award notice not returned. |
| (This content has been withheld because of exemptions in the Freedom of Information Act 2000) |
(This content has been withheld because of exemptions in the Freedom of Information Act 2000) (This content has been withheld because of exemptions in the Freedom of Information Act 2000) (This content has been withheld because of exemptions in the Freedom of Information Act 2000) |
| TC901 |
CTC double provision letter. |
| TC908 |
Form sent to the customer to request a NINO where this hasn’t previously been provided. |
| TC909 |
Form sent to the customer to request further information on their change of circumstances when a dispute has been received. |
| TC912 |
Form sent to DWP asking them to appoint an appointee. |
| TC913 |
Form sent to the customer to request further information when correspondence has been received enquiring into the dispute, but the dispute hasn’t been received. |
| TC915A |
Form sent to the customer when a form TC859C has already been sent, but at review the decision has been upheld and the overpayment remains recoverable. |
| TC915B |
Form sent to the customer when a form TC883 has already been sent, but at review the decision has been upheld and the overpayment remains recoverable. |
| TC915C |
Form sent to the customer who has previously had a review of their overpayment, has asked for a further review but has failed to supply any additional information to support this and the overpayment remains recoverable. Form tells the customer, as they haven’t provided any additional evidence, we can’t look at the Overpayment again. |
| TC916 |
Form sent to the customer when form TC859C or form TC883 has already been sent, additional information has been received, but at review this information hasn’t changed the original decision and the overpayment remains recoverable. |
| TC921 |
Form sent to the customer when the decision has changed at review, the overpayment was entirely caused by an official error and it has been fully remitted. |
| TC926 |
Appeal against termination. Note: Only available by using SEES. |
| TC935 |
Form sent to customers to inform them that a four-week run on for WTC has been authorised. |
| TC937 |
Letter explaining why withheld underpayment won’t be paid. |
| TC941 |
SOWL mailshot - auto-remitted cases. |
| TC941(Man) |
SOWL mailshot - auto-remitted cases (manual version) |
| TC942 |
Withdrawing a tax credit claim award in payment. |
| TC943 |
Withdrawing a tax credit claim nil award. Note: Only available by using SEES. |
| TC944 |
Household breakdown during renewal period. |
| TC945 |
Request to customer for a copy of their award notice. |
| TC952 |
Manual payments periodic change of circs reminder letter and insert. |
| TC953 |
S19 mailshot letter. |
| TC954 |
S18 draft letter for 2003-2004 and 2004-2005 cases. |
| TC955 |
Covering letter for Disability fact sheet. |
| TC956 |
Disability fact sheet. |
| TC957 |
S18 letter for 2003-2004, 2004-2005, 2005-2006 cases. |
| TC958 |
Mailshot about withdrawing claims. |
| TC959 |
Letter requesting actual income so that a change of circumstances can be processed. Note: Only available by using SEES. |
| TC960 |
Letter to tell customer that we can’t amend their finalised award. Note: Only available by using SEES. |
| TC961 |
Letter to customer that enquiry is complete with no change to award. Note: Only available by using SEES. |
| TC961A |
Review is complete with no change to award. Note: Only available by using SEES. |
| TC961B |
Review complete - no change latest award. Note: Only available by using SEES. |
| TC962 |
Enquiry ended. Original decision confirmed. Note: Only available by using SEES. |
| TC962A |
Review ended. Original decision confirmed. Note: Only available by using SEES. |
| TC962B |
Review ended - decision confirmed no change payment. Note: Only available by using SEES. |
| TC963 |
Enquiry ended. Original decision reversed. No underpayment arising. |
| TC963b |
Review ended. Incorrect change to decision. Note: Only available by using SEES. |
| TC964 |
Request info from asylum seekers who are claiming Child Benefit and tax credits. |
| TC965 |
Enquiry ended. Original decision reversed. Resulting underpayment repaid. Note: Only available by using SEES. |
| TC965A |
Review ended. Original decision reversed. Resulting underpayment repaid. Note: Only available by using SEES. |
| TC965B |
Review ended. Incorrect change to decision underpayment. Note: Only available by using SEES. |
| TC981 |
Entitlement to disability element. Note: Only available by using SEES. |
| TC982 |
Tax credit letter withdrawing claim. Note: Only available by using SEES. |
| TC983 |
Tax credit letter withdrawing claim. Note: Only available by using SEES. |
| TC986 |
Remit / part remit overpayments. |
| TC987 |
Failed payment cases. Note: Only available by using SEES. |
| TC991 |
Tax credits overpayments increase recovery to 100% at customer request. Note: Only available by using SEES. |
| TC992 |
Returned Letter Service in a joint tax credit claim. |
| TC993 |
Annual Declaration not returned by 1st Specified Date manual payments renewal exercise. Note: Only available by using SEES. |
| TC994 |
Overpayments 1st unfinalised year manual payments renewal exercise. |
| TC995 |
Overpayments 1st unfinalised year manual payments renewal exercise. |
| TC996 |
Customer wants to increase the rate of recovery. |
| TC997 |
Letter 12 manual payments renewal exercise. Note: Only available by using SEES. |
| TC998 |
Withdraw your tax credits claim. Note: Only available by using SEES. |
| TC999 |
Accept late reply annual declaration not returned on time. Note: Only available by using SEES. |
| TC1000 |
Finalisation of Unfinalised year. |
| TC1001 |
Reminder about reply for Annual Declaration. Note: Only available by using SEES. |
| TC1002 |
S17 returned on time letter sent with new claim. Note: Only available by using SEES. |
| TC1003 |
Initial manual payment - Renewals letter. Note: Only available by using SEES. |
| TC1004 |
Change of circumstances for intervening years. |
| TC1004a |
Change of circumstances from April. |
| TC1006 |
Underpayment after income details finalised. Note: Only available by using SEES. |
| TC1007 |
Underpayment / overpayment - intervening years. Note: Only available by using SEES. |
| TC1008 |
New claim not received within eight weeks - manual payments. Note: Only available by using SEES. |
| TC1009 |
New claim has to be paid manually. Note: Only available by using SEES. |
| TC1010 |
New claim in system payment - manual payments. Note: Only available by using SEES. |
| TC1012 |
Letter - to recover payments made in error from POca. |
| TC1013 |
Form - withdrawing from TC. |
| TC1020 |
Claiming tax credits. Note: Only available by using SEES. |
| TC1023 |
Customer not returned new claim form. Note: Only available by using SEES. |
| TC1024 |
Assisted Renewals letter. Note: Only available by using SEES. |
| TC1024A |
Help to renew first renewal over the phone. Note: Only available by using SEES. |
| TC1025 |
SDE - tax credits claim. |
| TC1027 |
Don’t have main responsibility for child. Note: Only available by using SEES. |
| TC1028 |
No change to award after change of circumstances. Note: Only available by using SEES. |
| TC1029 |
Four-week run-on (new July 2009 Budget version) . Note: Only available by using SEES. |
| TC1032 |
Mailshot - WTC take up. |
| TC1033 |
Form - WTC backdating letter. |
| TC1034 |
Form - WTC backdating letter. |
| TC1035 |
Renewals P60 attachment. |
| TC1036 |
Household breakdown 50/50 split on overpayment. Note: Only available by using SEES. (Made obsolete May 2016 - replaced by TC1213). |
| TC1037 |
Letter about documents customer sent. |
| TC1038 |
Letter to tell customer documents have been returned. |
| TC1041 |
Letter - documents returned by Royal Mail unable to deliver. |
| TC1042 |
Letter - missing documents not received in TCO. |
| TC1043 |
Personal documents not received back by customer. |
| TC1044 |
Docs returned damaged by Royal Mail. |
| TC1045 |
Questionnaire about personal documents not received. |
| TC1046 |
Customer not replied to reasonable cost of replacement documents. |
| TC1047 |
Letter to tell customer cheque will be issued for replacement documents. |
| TC1048 |
Letter telling customer replacement birth certificate to be issued. |
| TC1049 |
Questionnaire about missing documents. |
| TC1050 |
Previously numbered TC920. |
| TC1051 |
Permanent underpayment letter. |
| TC1052 |
Refusal to backdate, longer than three months, notify change of circumstances. Note: Only available by using SEES. |
| TC1053 |
Safeguarding your personal details. Note: Only available by using SEES. |
| TC1054 |
Subject Access Request forwarded to correct area. Note: Only available by using SEES. |
| TC1055 |
Subject Access Request information has been sent. Note: Only available by using SEES. |
| TC1056 |
Not sending Subject Access Request information for legal reasons. Note: Only available by using SEES. |
| TC1057 |
Not sending Subject Access Request information - no trace of claim. Note: Only available by using SEES. |
| TC1059 |
Reminder to provide missing claim form details. Note: Only available by using SEES. |
| TC1060 |
Rule changes affecting customers subject to immigration control. Note: Only available by using SEES. |
| TC1061 |
Withdrawal confirmation to Helpline. Note: Only available by using SEES. |
| TC1062 |
Responsibility for child - has main responsibility. Note: Only available by using SEES. |
| TC1063 |
Death of single customer / request for executor. Note: Only available by using SEES. |
| TC1065 |
Tells customer that we can’t use third party info. Note: Only available by using SEES. |
| TC1070 |
Method of Payment Reform - providing bank, building society, Post Office card account account details. Note: Only available by using SEES. |
| TC1071 |
Method of Payment Reform - providing bank, building society, Post Office card account account details - reminder. Note: Only available by using SEES. |
| TC1072 |
Confirmation of immigration status. Note: Only available by using SEES. |
| TC1073 |
Confirmation of immigration status - reminder. Note: Only available by using SEES. |
| TC1074 |
Retention of customer docs (follow-up). Note: Only available by using SEES. |
| TC1075 |
Responsibility dates confirmation VF Rule 4. Note: Only available by using SEES. |
| TC1076 |
Child to be added already in receipt own claim. Note: Only available by using SEES. |
| TC1078 |
Incorrectly-ended new claim. Note: Only available by using SEES. |
| TC1079 |
Incorrectly-ended new claim - reminder. Note: Only available by using SEES. |
| TC1080 |
Method of Payment Reform - request for payment details. Note: Only available by using SEES. |
| TC1081 |
Enquiry form to establish why the customer has made a new claim when they have an existing award in payment |
| TC1082 |
Method of Payment Reform - partner letter. Note: Only available by using SEES. |
| TC1083 |
Appointee covering letter. Note: Only available by using SEES. |
| TC1089 |
Agent letter. Note: Only available by using SEES. |
| TC1090 |
Intermediary incomplete authority. Note: Only available by using SEES. |
| TC1091 |
Intermediary - no info to trace. Note: Only available by using SEES. |
| TC1092 |
Agent - incomplete authority. Note: Only available by using SEES. |
| TC1093 |
Intermediary letter. Note: Only available by using SEES. |
| TC1095 |
Qualifying persons invitation to claim CTC. |
| TC1096 |
Certificate request. |
| TC1097 |
EU Member State unable to provide certificate - outstanding information. |
| TC1100 |
Suspended hijacked awards IS/JSA/ESA. |
| TC1102 |
Ordinarily Resident letter. Note: Only available by using SEES. |
| TC1103 |
Contacting the customer following change of circumstance request. Note: Only available by using SEES. |
| TC1125 |
Tax Credit Residency and Immigration status. |
| TC1130 |
Mandatory reconsideration late request. Note: Only available by using SEES. |
| TC1169 |
Mandatory reconsideration late evidence. Note: Only available by using SEES. |
| TC1170 |
Mandatory reconsideration notice. Note: Only available by using SEES. |
| TC1172 |
Late mandatory reconsideration evidence considered. Note: Only available by using SEES. |
| TC1173 |
Second request for mandatory reconsideration or appeal. Note: Only available by using SEES. |
| WAM referrals |
Wider Access Mailbox referrals |
| WTC / AP |
How to appeal against a tax credits decision or award |
| TC1213 |
Invite a fresh claim. (Replaces TC1036). Note: Only available by using SEES |
| TC1223 |
Claimant not entitled to disability element (no work cases). Note: Only available by using SEES |
| TC1224 |
No record of claimants disability benefit on ADD, and evidence needed. Note: Only available by using SEES |
| TC1225 |
No record of claimants severe disability benefit, and evidence needed. Note: Only available by using SEES |
| TC1226 |
Final disallowance letter for claimants. Note: Only available by using SEES |
| TC1227 |
No record of child’s disability benefit on ADD, and evidence needed. Note: Only available by using SEES |
| TC1228 |
No record of child’s severe disability on ADD, and evidence needed. Note: Only available by using SEES |
| TC1229 |
Final disallowance letter for child. Note: Only available by using SEES |
| TC1230 |
Final confirmation of award of disability element after evidence received, and official documents returned to claimant. Note: Only available by using SEES |
| TC1232 |
Incapacitated for Tax Credits. Note: Only available by using SEES |
| TC1233 |
Claimant not entitled to disability element but is entitled to incapacitated element. Note: Only available by using SEES |
| TC1303 |
Withdrawal of mandatory reconsideration request. Note: Only available by using SEES. |
| TC2016 |
Mandatory reconsideration Triage letter. Note: Only available by using SEES. |