TCM1000047 - How to identify the start date of a new claim

Version 1.0

Changes to previous version - new guidance

Step 1

On the ‘Function Menu’

  • select ‘Award’ on the toolbar
  • select ‘View’ from the options available. You will be taken to the ‘Key Entry Data’ screen
  • enter the customer’s NINO
  • select the ‘All’ checkbox select ‘OK’. You will be taken to ‘Select Award’ screen
  • select the ‘first award version’ of the new claim
  • select ‘OK’, you will be taken to the ‘Award Summary’ screen
  • select the ‘View Calculation’ button, you will be taken to the ‘View Calculation’ screen
  • select the ‘View Elements’ button, you will be taken to the ‘View Elements’ screen
  • the start date is shown in the ‘Ent Per Start’ field.