TCM1000049 - How to check how many Annual Declarations have been received
Version 1.0
Changes to previous version - new guidance
Step 1
On the ‘Function Menu’
- select ‘Renewal’ on the toolbar
- select ‘View S17 Details’ from the options available. You will be taken to the ‘Key Entry Data’ screen in function ‘Renewals’
- enter the customer’s NINO
- select the ‘All’ checkbox
- select ‘OK’.
If you are taken to the ‘Select Household’ screen
- select the relevant claim to highlight
- select ‘OK’.
If you are taken to the ‘View S17 Current Position’ screen
- select the relevant year to highlight
- select ‘OK’
Note: If the ‘Signals’ box displays, select ‘Cancel’.
- select the ‘Details’ box in the ‘Declarations’ field
Note: If the ‘Declarations’ field is blank no declaration has been returned.
- go to Step 2.
Step 2
If there is only information for one customer, one declaration has been returned.
If there is information for both customers, two declarations have been returned.