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TCM1000052 - How to check if an award is WTC, CTC or both WTC and CTC

Version 1.0

Changes to previous version - new guidance

Step 1

On the ‘Function Menu’

  • select ‘Award’ on the toolbar
  • select ‘View’ from the options available. You will be taken to the ‘Key Entry Data’ screen
  • enter the customer’s NINO
  • select the relevant checkbox
  • select ‘OK’.

If you are taken to the ‘Select Individual’ screen

  • select the relevant claim
  • select ‘OK’. You will be taken to the ‘Award Summary’ screen
  • go to Step 2.

If you are taken to the ‘Select Award’ screen

  • select the relevant award
  • select ‘OK’. You will be taken to the ‘Award Summary’ screen
  • go to Step 2.

If you are taken straight to the ‘Award Summary’ screen, go to Step 2.

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Step 2

On the ‘Award Summary’ screen, select in turn, where applicable ‘CTC’ and ‘WTC’ in the ‘Tax Credit Type’ field to confirm the type of tax credits the customer is in receipt of.