TCM1000101 - How to check the status of an award
Step 1
On the ‘Function Menu’
- select ‘Award’ on the toolbar
- select ‘View’ from the options available. You will be taken to the ‘Key Entry Data - Applicant’ screen
- enter the customer’s NINO
- select the ‘Period’ checkbox and enter the relevant year as 06/04/YYYY - 05/04/YYYY
- select ‘OK’.
If you are taken to the ‘Select Household’ screen
- select the relevant household
- select ‘OK’. You will be taken to the ‘Select Award’ screen
- go to Step 2.
If you are taken straight to the ‘Select Award’ screen, go to Step 2.
Step 2
On the ‘Select Award’ screen
- select the relevant award
- select ‘OK’. You will be taken to the ‘Award Summary - Sterling’ screen
- the award status is shown in the ‘Award Status’ field.