TCM1000117 - How to check which signals are set
Version 1.0
Changes to previous version - new guidance
Step 1
If you are checking if an inhibit signal is set, go to step 2 {#}
If you are not checking the inhibit signal
On the ‘Function Menu’
- select ‘Household’ on the toolbar
- select ‘View Claim Summary’ from the options available. You will be taken to the ‘Key Entry Data’ screen
- enter the customer’s NINO
- select ‘OK’.
If you are taken to the ‘Select Individual’ screen
- select the relevant claim
- select ‘OK’.
If you are taken to the ‘Select Application’ screen
- select the relevant claim
- select ‘OK’.
If you are taken to the ‘Select Award’ screen
- select the appropriate award period
- select ‘OK’. You will be taken to the ‘View Claim Summary - Signals’ screen
Note: A tick in the box indicates that the signal is set.
- make a note of the signals that are set.
Step 2 {#} {.filledcircle}
On the ‘Function Menu’
- select ‘Renewal’ on the toolbar
- select ‘Manage Finalisation’ from the options available. You will be taken to the ‘Key Entry Data - Applicant’ screen
Note: When this screen is first displayed, the ‘Period’ checkbox will be automatically populated and should not be changed.
- enter the customer’s NINO
- enter the relevant tax year in the ‘Period Dates’ field
- select ‘OK’.
If you are taken to the ‘Select Household’ screen
- select the relevant household
- select ‘OK’. You will be taken to the ‘Manage Finalisation’ screen
If you are taken to the ‘Select Tax Credit Period’ screen
- select the relevant period
- select ‘OK’. You will be taken to the ‘Manage Finalisation’ screen
If you are taken straight to the ‘Manage Finalisation’ screen
- select ‘Continue. You will be taken to the ‘Finalisation Details’ screen
- check the tickbox under Inhibit Finalisation to see if Inhibit signal is set