TCM1000196 - How to find the remission class

Version 1.0

Changes to previous version - new guidance

Step 1

On the ‘Function Menu’

  • select ‘Household’ on the toolbar
  • select ‘View Account’ from the options available. You will be taken to the ‘Key Entry Data’ screen
  • enter the customer’s NINO
  • select the ‘All’ checkbox
  • select ‘OK’.

If you are taken to the ‘Select Award’ screen

  • select the relevant award period
  • select ‘OK’. You will be taken to the ‘View Award Period Summary’ screen
  • go to Step 2.

If you are taken straight to the ‘View Award Period Summary’ screen, go to Step 2.

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Step 2

On the ‘View Award Period Summary’ screen

  • select ‘Postings’. You will be taken to the ‘View Award Period Postings’ screen
  • select the manual remission with ‘Manual Remission (Non-Recoverable for CTC / WTC)’ shown in the ‘Description’ column
  • select ‘OK’. You will be taken to the ‘View Remission Details’ screen
    Note: If the ‘OK’ button is greyed out you will need to check you are in the correct maintainer (O/P Rec maintainer).
  • the remission class that has been used for the manual remission will be shown in the ‘Class of Remission’ field.