TCM1000204 - How to check whether the Annual Declaration is a Reply Required or Auto Renewal
Version 1.0
Changes to previous version - new guidance
Step 1
On the ‘Function Menu’
- select ‘Renewal’ on the toolbar
- select ‘View S17 Details’ from the options available. You will be taken to the ‘Key Entry Data’ screen
- enter the customer’s NINO
- select relevant checkbox
- select ‘OK’.
If you are taken to the ‘Select Household’ screen
- select the relevant household
- select ‘OK’. You will be taken to the ‘View S17 - Current Position’ screen
- go to Step 2.
If you are taken to the ‘Select S17 Period’ screen
- select the relevant award period
- select ‘OK’. You will be taken to the ‘View S17 - Current Position’ screen
- go to Step 2.
If you are taken straight to the ‘View S17 - Current Position’ screen, go to Step 2.
Step 2
On the ‘View S17 - Current Position’ screen
- select ‘Details’ underneath the ‘S17 Notices’ field. You will be taken to the ‘View S17 - Issue Details’ screen
- the ‘Reason for Issue’ field will show the Annual Declaration as ‘Reply Required’ or ‘Auto Renew’.