TCM1000209 - How to check if the income is estimated or actual

Version 1.0

Changes to previous version - new guidance

Step 1

On the ‘Function Menu’

  • select ‘Renewal’ on the toolbar
  • select ‘View S17 Details’ from the options available. You will be taken to the ‘Key Entry Data’ screen
  • enter the customer’s NINO
  • select the relevant checkbox
  • select ‘OK’.

If you are taken to the ‘Select Household’ screen

  • select the relevant household
  • select ‘OK’. You will be taken to the ‘View S17 - Current Position’ screen
  • go to Step 2.

If you are taken to the ‘Select S17 Period’ screen

  • select the relevant award period
  • select ‘OK’. You will be taken to the ‘View S17 - Current Position’ screen
  • go to Step 2.

If you are taken straight to the ‘View S17 - Current Position’ screen, go to Step 2.

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Step 2

On the ‘View S17 - Current Position’ screen

  • select ‘View Application’. You will be taken to the ‘Application Summary’ screen
  • select ‘Continue’ until you get to the ‘Income’ screen

  • the entries under the ‘Actual / Estimated’ column in the ‘Applicant 1 Income’ and / or ‘Applicant 2 Income’ boxes will show you whether the income is

    • ‘E’ for estimated income
    • ‘A’ for actual income.