TCM1000254 - How to update the employer’s phone number on pre-award claims
Version 1.0
Changes to previous version - new guidance
Step 1
On the ‘Function Menu’
- select ‘Application’ on the toolbar
- select ‘Capture Current’ from the options available. You will be taken to the ‘Key Entry Data - Applicant’ screen
- enter the customer’s NINO
- select ’OK’. You will be taken to the ‘Applicant 1’ screen
- select ‘Wk1’ on the toolbar. You will be taken to the ‘Work - Applicant 1’ screen
Note: If you need to update the employer’s phone number for claimant 2, select ‘Wk2’ rather than ‘Wk1’ on the toolbar.
- enter the employer’s phone number in the ‘Telephone Number’ field
- select ‘Sm’ on the toolbar. You will be taken to the ‘Summary Information’ screen
- select ‘OK’. You have updated the employer’s phone number.