TCM1000280 - How to correct the JSA (IB) or ESA (IR) history on a post award claim
Version 1.0
Changes to previous version - new guidance
Step 1
Note: If a customer starts work before a future effective date (FED) the JSA (IB) or ESA (IR) history will need to be corrected.
On the ‘Function Menu’
- select ‘Application’ on the toolbar
- select ‘Correction’ from the options available. You will be taken to the ‘Key Entry Data - Applicant’ screen
- enter the customers NINO
- select the ‘All’ checkbox
- select ‘OK’.
If you are taken to the ‘Select Application Version’ screen
- select the relevant claim
- select ‘OK’. You will be taken to the ‘Applicant Details’ screen
- go to Step 2.
If you are taken straight to the ‘Applicant Details’ screen, go to Step 2.
Step 2
On the ‘Applicant Details’ screen
- select ‘Inc1’ on the toolbar. You will be taken to the ‘Income Details’ screen
- select ‘History’ on the toolbar
- select ‘IS’ or ‘JSA’, as appropriate from the options available
- select ‘History’. The ‘History’ screen will display
- select ‘Delete’
- when a warning message displays, select ‘Yes’
- select ‘OK’. You have corrected the JSA (IB) or ESA (IR) history on the post award claim.