TCM1000312 - How to view the View Direct Payment Schedule
Version 1.0
Changes to previous version - new guidance.
Step 1
On the ‘Function Menu’
- select ‘Household’ on the toolbar
- select ‘View Account’ from the options available. You’ll be taken to the ‘Key Entry Data’ screen
- enter the customer’s NINO
- select the ‘All’ checkbox
- select the ’Payment Schedule’ checkbox
- select ‘OK’.
If you’re taken to the ‘Select Award’ screen
- select the relevant award
- select ‘OK’. You will be taken to the ‘View Direct Payment Schedule’ screen
- go to Step 2.
If you’re taken straight to the ‘View Direct Payment Schedule’ screen, go to Step 2.
Step 2
The ‘View Direct Payment Schedule’ screen shows the following
- ‘Due Date’
- ‘Issued Date’
- ‘Net Amount’
- ‘Amount Recovered’
- ‘Payment Method’
- ‘Payment Status’.