TCM1000354 - How to complete the end date of the old job

Version 1.0

Changes to previous version - new guidance

Step 1

On the ‘Function Menu’

  • select ‘Application’ on the toolbar
  • select ‘Change of Circumstances’ from the options available. You will be taken to the ‘Key Entry Data’ screen
  • enter the customer’s NINO
  • select the relevant checkbox
  • select ‘OK’. You will be taken to the ‘Applicant Details’ screen.

If you are taken to the ‘Select Household’ screen

  • select the relevant claim
  • select ‘OK’. You will be taken to the ‘Applicant Details’ screen
  • go to Step 2.

If you are taken to the ‘Select Application’ screen

  • select the relevant claim
  • select ‘OK’. You will be taken to the ‘Applicant Details’ screen
  • go to Step 2.

If you are taken straight to the ‘Applicant Details’ screen, go to Step 2.

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Step 2

On the ‘Applicant Details’ screen

Note: If the ‘Signals’ screen displays, select ‘OK’.

  • select ‘WK1’ or ‘WK2’ on the toolbar. You will be taken to the ‘Work Details’ screen.

If the customer is due the four-week run-on entitlement, go to Step 4.

If the customer isn’t due the four-week run-on entitlement, go to Step 3.

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Step 3

On the ‘Work Details’ screen, enter the actual date the job ended in the ‘Hours Worked End Date’.

If the customer is leaving an employed job

  • enter the actual date the job ended in the ‘Main Employment Details’ ‘End Date’ field
  • remove the number of jobs
  • return to your previous guidance.

If the customer is leaving a self-employed job

  • enter the actual date the job ended in the ‘Self Employment Details’ ‘End Date’ field
  • remove the number of jobs
  • return to your previous guidance.

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Step 4

On the ‘Work Details’ screen, enter the date the four-week run-on ends in the ‘Hours Worked End Date’.

If the customer is leaving an employed job

  • enter the date the four-week run-on ends in the ‘Main Employment Details’ ‘End Date’ field
  • remove the number of jobs
  • return to your previous guidance.

If the customer is leaving a self-employed job

  • enter the date the four-week run-on ends in the ‘Self Employment Details’ ‘End Date’ field
  • remove the number of jobs
  • return to your previous guidance.