TCM1000360 - How to use View Household Account to obtain the total amount paid
Step 1
On the ‘Function Menu’
- select ‘Household’ on the toolbar
- select ‘View Account’ from the options available. You’ll be taken to the ‘Key Entry Data Applicant’ screen
- enter customers NINO
- select the ‘All’ checkbox
- select ‘OK’.
If you are taken straight to the ‘Select Award’ screen
- select the relevant award
- select ‘OK’. You’ll be taken to the ‘View Award Period Summary - Household’ screen
- go to Step 2.
If you are taken straight to the ‘View Award Period Summary - Household’ screen, go to Step 2.
Step 2
On the ‘View Award Period Summary - Household’ screen
- make a note of the total amounts paid for CTC and/or total amounts for WTC.