TCM1000367 - How to set the issue date on a Finalised Award Notice TC602E

Version 1.0

Changes to previous version - new guidance.

Step 1

On the ‘Function Menu’

  • select ‘Renewals’ on the toolbar
  • select ‘Manage Finalisation’ from the options available. You’ll be taken to the ‘Key Entry Data’ screen
  • enter the customer’s NINO
  • select the ‘All’ checkbox
  • select ‘OK’.

If you’re taken to the ‘Select Household’ screen

  • select the relevant household
  • select ‘OK’. You’ll be taken to the ‘Manage Finalisation’ screen
  • go to Step 2.

If you’re taken to the ‘Select Tax Credit Period’ screen

  • select the relevant claim
  • select ‘OK’. You’ll be taken to the ‘Manage Finalisation’ screen
  • go to Step 2.

If you are taken straight to the ‘Manage Finalisation’ screen, go to Step 2.

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Step 2

On the ‘Manage Finalisation’ screen

  • select ‘Continue’. You’ll be taken to the ‘Finalisation Details’ screen
  • select ‘Continue’. You’ll be taken to the ‘Notice Details’ screen
  • enter today’s date in the ‘Manual Finalised Award Notice Issue’ field
  • select ‘OK’. You’ve set the issue date on the Finalised Award Notice TC602E.