TCM1000382 - How to change the FTNAE/AT include from date
Version 1.0
Changes to previous version - new guidance
Step 1
On the ‘Function Menu’
- select ‘Application’ on the toolbar
- select the ‘Change of Circumstances’ from the options available. You’ll be taken to the ‘Key Entry Data - Applicant’ screen
- enter the customer’s NINO
- select the ‘Latest’ checkbox
- select ‘OK’.
If you’re taken to the ‘Select Household’ screen
- select the relevant claim
- select ‘OK’. You’ll be taken to the ‘Applicant Details’ screen
- go to Step 2.
If you’re taken to the ‘Select Application’ screen
- select the relevant claim
- select ‘OK’. You’ll be taken to the ‘Applicant Details’ screen
- go to Step 2.
If you’re taken straight to the ‘Applicant Details’ screen, go to Step 2.
Step 2
On the ‘Applicant Details’ screen
- select ‘Ch’ on the toolbar menu. You’ll be taken to the ‘Child Details’ screen
- select the child that the change relates to
- select ‘Correction’ button. You’ll be taken to the ‘Correction Child’ screen
- select the ‘Full Time Education History’ checkbox
- select ‘History’. The History screen will display
- select the appropriate entry
- select ‘Change’. The change screen will display
- enter the appropriate date in the ‘Include From’ field
- tab down to the next field
Note: ‘OK’ will be disabled until you tab down to the next field.
- select ‘OK’. You’ll be returned to the History screen
- select ‘OK’. You’ll be returned to the Correction Child screen
- select ‘OK’. You’ll be returned to the Child Details screen
- select ‘OK’. You’ll be taken to the Amend Finish screen.