TCM1000395 - How to check if a customer is subject to immigration control
Version 1.0
Changes to previous version - new guidance.
Step 1
On the ‘Function Menu’
- select ‘Application’ on the toolbar
- select ‘View’ from the options available. You’ll be taken to the ‘Key Entry Data’ screen
- enter the customer’s NINO in the ‘NINO’ field
- select the ‘All’ checkbox
- select ‘OK’.
If you’re taken to the ‘Select Individual’ screen
- select the relevant claim
- select ‘OK’. You will be taken to the ‘Application Summary’ screen
- go to Step 2.
If you’re taken to the ‘Select Application’ screen
- select the relevant claim
- select ‘OK’. You’ll be taken to the ‘Application Summary’ screen
- go to Step 2.
If you’re taken straight to the ‘Application Summary’ screen, go to Step 2.
Step 2
On the ‘Application Summary’ screen
- select ‘VH’ on the toolbar. You’ll be taken to the ‘Applicant 1’ screen
- check the entry next to ‘UK National’ under ‘Additional Details’.
If UK National is shown as ‘No’, this indicates the customer is subject to immigration control (STIC)
- make a note of the customer’s immigration status on form TC648
- go to Step 3.
If UK National is shown as ‘Yes’, this indicates the customer isn’t subject to immigration control
- make a note of the customer’s immigration status on form TC648
- go to Step 3.
Step 3
On the ‘Applicant 1’ screen
- select ‘Ap 2’ on the toolbar. You will be taken to the ‘Applicant 2’ screen
- check the entry next to ‘UK National’ under ‘Additional Details’.
If UK National is shown as ‘No’, this indicates the customer is subject to immigration control (STIC), make a note of the customer’s immigration status on form TC648.
If UK National is shown as ‘Yes’, this indicates that the customer isn’t subject to immigration control, make a note of the customer’s immigration status on form TC648.