TCM1000449 - How to check that an award version has been created on a Compliance case
Version 1.0
Changes to previous version - new guidance.
Step 1
On the ‘Function Menu’
- select ‘Application’ on the toolbar
- select ‘View’ from the options available. You’ll be taken to the ‘Key Entry Data - Applicant’ screen
- enter the customer’s NINO
- select the ‘All’ checkbox
- select ‘OK’.
If you’re taken to the ‘Select Application’ screen
- select the appropriate claim
- select ‘OK’. You’ll be taken to the ‘Application Summary’ screen
- go to Step 2.
If you’re taken to the ‘Select Application Version’ screen
- select the appropriate version
- select ‘OK’. You’ll be taken to the ‘Application Summary’ screen
- go to Step 2.
If you’re taken straight to the ‘Application Summary’ screen, go to Step 2.
Step 2
On the ‘Application Summary’ screen
Note: If the message ‘Application under enquiry’ displays, select ‘OK’.
- select ‘File’ on the toolbar
- select ‘Next’ from the options available. You’ll be taken to the ‘Function Menu’
- select ‘Award’ on the toolbar
- select ‘View’ from the options available. You’ll be taken to the ‘Award Summary’ screen.
Note: If the message ‘Application under enquiry’ displays, select ‘OK’.
If the message ‘No matching record found for Award Version table’ displays, a payment schedule hasn’t been set up for the award version.
If no message displays, a payment schedule has been set up for the award version.