TCM1000484 - How to check if the claim version has progressed to award
Version 1.0
Changes to previous version - new guidance.
Step 1
On the ‘Function Menu’
- select ‘Application’ on the toolbar
- select ‘View’ from the options available. You will be taken to the ‘Key Entry Data - Applicant’ screen
- enter the customer’s NINO
- select the relevant checkbox
- select ‘OK’.
If you are taken to the ‘Select Application’ screen
- select the relevant claim
- select ‘OK’. You will be taken to the ‘Application Summary’ screen
- go to Step 2.
If you are taken to the ‘Select Application Version’ screen
- select the latest claim version
- select ‘OK’. You will be taken to the ‘Application Summary’ screen
- go to Step 2.
If you are taken straight to the ‘Application Summary’ screen, go to Step 2.
Step 2
On the ‘Application Summary’ screen
- select ‘File’ on the toolbar
- select ‘Next’ from the options available. You will be taken to the ‘Function Menu’
- select ‘Award’ on the toolbar
- select ‘View’ from the options available. You will be taken to the ‘Award Summary’ screen.
If the message ‘No matching record found for Award Version table’ displays, the claim version hasn’t progressed to award.
If the message ‘No matching record found for Award Version table’ doesn’t display, the claim version has progressed to award.