TCM1000546 - How to check the date the claim ceased

Step 1

On the ‘Function Menu’

  • select ‘Award’ on the toolbar
  • select ‘View’ from the options available. You’ll be taken to the ‘Key Entry Data - Applicant’ screen
  • enter the customer’s NINO
  • select the ‘all’ checkbox
  • select ‘OK’. You will be taken to the ‘Award Summary’ screen

If you are taken to the ‘Award Summary’ screen, go to Step 2.

If you are taken to the ‘Select Award’ screen

  • select the relevant award. You will be taken to the ‘Award Summary’ screen
  • go to Step 2.

Step 2 {#Step2}

On the ‘Award Summary’ screen

  • make a note of the ‘to’ date in the ‘Period covered by this notice’ field
  • go to Step 3.

Step 3 {#Step3}

If the date is 06/04/20XX (CY) or later, the customer has CY entitlement

If the date is 06/04/20XX (PY) or earlier, the customer has no CY entitlement