TCM1000547 - How to check if an award is finalised
Step 1
On the ‘Function Menu’
- select ‘Household’ on the toolbar
- select ‘View Account’ from the options available. You’ll be taken to the ‘Key Entry Data - Applicant’ screen
- enter the customer’s NINO
- select the ‘all’ checkbox
- select ‘OK’. You will be taken to the ‘Select Award ’ screen
- go to Step 2.
Step 2 {#Step2}
On the ‘Select Award’ screen
- make a note of whether the status is ‘Finalised’, ‘Terminated’ or ‘Open’ and the tax year the status relates to in the ‘Award Status’ field
- take no further action.