TCM1000548 - How to check for and apply a manual Universal Credit (UC) Stop Notice
Step 1
On the ‘Function Menu’
- select ‘IY Finalisation’ on the toolbar
- select ‘Maintain UC Stop Notice’ from the options available. You’ll be taken to the ‘Key Entry Data - Applicant’ screen
- enter the customer’s NINO
- select ‘OK’
If you are taken to the create stop notice function, go to Step 2.
If the message ‘The claimant has RLS address. Do you wish to create a stop notice?’ appears and you have not followed the guidance in TCM (RLS), click ‘No’.
If the message ‘The claimant has RLS address. Do you wish to create a stop notice?’ appears and you have followed the guidance in TCM (RLS)
- click ‘Yes’
- go to Step 2.
Step 2 {#Step2}
On the ‘Maintain UC Stop Notice – create stop notice’ screen
If a date is already in the ‘UC start date’ field
- take no further action
If a date is not in the ‘UC start date’ field
- enter the UC start date in the ‘UC start date’ field
Note: The UC start date can be found on the ‘Listing Entry Details’ screen
- select ‘Manual UC’ in the ‘notice type’ field
- select ‘OK’