TCM1000558 - How to ‘Confirm Customer Authority’ on the National Direct Debit System (NDDS)
Version 1.0
Changes to previous version - new guidance
Step 1
To Confirm Customer Authority
- select the ‘Customer Authority Confirmed’ checkbox
- select ‘Check Details’. You will be taken to the ‘Review and Confirm’ screen
- read the bank details back to the customer to confirm that the details you have entered are correct
If NDDS confirms that the details are valid
- select ‘Save’, you will be taken to the ‘Create Payment Plan’ screen