TCM1000586 - How to check if an award declaration is incomplete

Step 1

On the ‘Function Menu’

select ‘In Year Finalisation’ on the toolbar
select ‘View In Year S17 Details’ from the options available
- you will be taken to the ‘Key Entry Data - In Year S17 Notices’ screen
enter the customer’s NI number
select ‘OK’

If you are taken to the ‘Select individual’ screen

select the relevant individual
select ‘OK’
- you will be taken to the ‘View In Year Section 17 - Current Position’ screen
go to Step 2

If you are taken to the ‘Select Household’ screen

select the relevant household
select ‘OK’
- you will be taken to the ‘View In Year Section 17 - Current Position’ screen
go to Step 2

If you are taken straight to the ‘View In Year Section 17 - Current Position’ screen, go to Step 2.

Note: If the ‘View In year Section 17 - Current Signals’ screen displays, select ‘Cancel’.

select the ‘Details’ box in the ‘Declarations’ field
- you will be taken to ‘Declaration Reply’ screen
check details of declaration

Note: If the declarations field is blank then we have not received an award declaration from the customer.