Updates: VAT Repayment Supplement Manual
2025
What starts and stops the 30 day clock?
Information on the VAT Mainframe retirement added
2023
Appeals against refusal to pay repayment supplement
Guidance amended under subheading 'Our view of the law'
Two new paragraphs added at the top of the page
Who do we pay repayment supplement to?
Guidance amended to remove the first two paragraphs
Who do we pay repayment supplement to?
First paragraph amended
2022
Who do we pay repayment supplement to?
Two new paragraphs added at the top of the page
2020
How to deal with situations affecting reasonable enquiry time
Guidance amended under subheading '2. You are unsuccessful in commencing the enquiry because the trader has failed to respond to your telephone calls and letters'
2018
Time allowed for enquiries, correcting errors and amending details
The guidance under the 'Visits' part has been amended
2017
Who do we pay repayment supplement to?
Amendments have been made to the 'Claim under Section 33, 33A, 33B and 33C' part
Time allowed for enquiries, correcting errors and amending details
Sentence under the 'Reconsidering and follow up' part amended to include the word 'working'
Time allowed for enquiries, correcting errors and amending details
First bullet point under the subheading 'First contact' amended to include the word 'working'
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Introduction: what is repayment supplement
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Introduction: who is this guidance for
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Introduction: how to use this guidance
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Introduction: where to go for advice
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The law and legal powers: contents
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The law and legal powers: in what circumstances does repayment supplement become due
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The law and legal powers: the law
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The law and legal powers: is a claim for repayment supplement required
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Principles of repayment supplement: contents
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Principles of repayment supplement: when is repayment supplement payable
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Principles of repayment supplement: qualifying conditions
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Principles of repayment supplement: when is repayment supplement treated as a VAT credit
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Principles of repayment supplement: ex-gratia payments
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Principles of repayment supplement: repayment supplement and set off
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Relevant 30 day period: contents
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Relevant 30 day period: when can the 30 day period start
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Relevant 30 day period: reasonable enquiry time
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Relevant 30 day period: deductible reasonable enquiry time
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Relevant 30 day period: correction of errors
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Relevant 30 day period: amending the trader’s details
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Relevant 30 day period: the written instruction directing the making of the payment or refund
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Relevant 30 day period: suspended returns
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Relevant 30 day period: inhibiting repayments
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Reconsiderations and appeals: contents
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Reconsiderations and appeals: requests for payment of repayment supplement
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Reconsiderations and appeals: appeals against refusal to pay repayment supplement
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Reduction or recovery of a repayment supplement: contents
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Reduction or recovery of a repayment supplement: recovery of repayment supplement paid in error
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Reduction or recovery of a repayment supplement: reduction of a repayment claim or return
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