Pubs Code Adjudicator
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50% of 1200 tied tenants have now been interviewed as part of the PCA’s Annual Tied Tenant Survey 2025.
The Pubs Code Adjudicator (PCA) is pleased to confirm the Chartered Institute of Arbitrators (Ciarb) has secured the second extension to its contract for the provision of arbitration services on behalf of the PCA.
The Pubs Code Adjudicator (PCA) has issued the results of this year’s Annual Tied Tenants Survey, which highlight tenant sentiment towards, and their relationships with, the UK’s big six tied pub companies: Admiral, Greene King, Marston’s, Punch, Star Pubs & Bars, and Stonegate.
This is the account of a PCA staff member accompanying a Star Pubs & Bars Business Development Manager (BDM) to observe their day-to-day activities in the role.
Pubs Code Adjudicator (PCA) Levy Methodology for 2023-24
Corporate report
Section 63(1) of the Small Business, Enterprise and Employment Act 2015 (the Act) authorises the PCA to impose a levy on pub-owning businesses towards PCA’s expenses. Section 63(5) of the Act permits the PCA to vary the amount to be paid by pub-owning businesses, to reflect the expense and time that the PCA expects to spend in dealing with matters relating to them in the application of the Code. Before imposing the levy, the PCA must obtain the consent of the Secretary of State – section 63(2) of the Act.
PCA Arbitration Data - Quarterly Release (January - March 2024)
Transparency data
Arbitration data released by the PCA covering the period 1 January to 31 March 2024
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What we do
The Pubs Code Adjudicator is responsible for enforcing the statutory Pubs Code. The Pubs Code regulates the relationship between all pub companies owning 500 or more tied pubs in England and Wales and their tied tenants.
PCA works with the Department for Business and Trade.
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General enquiries
4th Floor
23 Stephenson Street
Birmingham
England
B2 4BJ
United Kingdom
If you have a query about the Pubs Code or an arbitration referral, you may find the answer in our helpful factsheets: https://www.gov.uk/government/collections/pubs-code-factsheets.
Alternatively, complete our enquiry form, or send us an email. If you would prefer to discuss your enquiry, you can request a call back by telephoning the number above.
Please note: the PCA cannot deal with complaints about pubs. This includes concerns about pub staff or service.
Referrals
Pubs Code arbitrations are managed by the Chartered Institute of Arbitrators (CIArb) on behalf of the PCA. Full details, including how to pay the referral fee, can be found on their website: https://www.ciarb.org/disputes/schemes/pubs-code-adjudicator-arbitration-service
There is a difference between a general enquiry and a formal referral to the PCA for arbitration. You can only make a referral if you are a tied tenant (or a pub owning business in relation to market rent only disputes), or authorised to act on their behalf.
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Corporate information
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