Planning Inspectorate

Latest from the Planning Inspectorate

What we do

The Planning Inspectorate deals with planning appeals, national infrastructure planning applications, examinations of local plans and other planning-related and specialist casework in England.

Planning Inspectorate is an executive agency, sponsored by the Ministry of Housing, Communities and Local Government.

Read more about what we do

Documents

Our management

Chief Executive, Planning Inspectorate
Chair of the Planning Inspectorate Board
Non-executive Director, Planning Inspectorate
Non-executive Director, Planning Inspectorate
Chief Operating Officer, Planning Inspectorate
Chief Strategy Officer, Planning Inspectorate
Chief Finance Officer, Planning Inspectorate
Chief Planning Inspector, Planning Inspectorate
Chief People Officer, Planning Inspectorate
Chief Digital and Information Officer, Planning Inspectorate
Non-executive director, Planning Inspectorate

Contact the Planning Inspectorate

Christmas and New Year deadlines 2024, Planning & Enforcement appeals, England only

Parties who are required by their existing appeal/other casework timetable to submit documentation during the Christmas and New Year period, (w/c 23rd and 30th December 2024) should make every effort to comply with stated deadlines. If information is due to be submitted on a Bank Holiday then please ensure it is submitted prior to that date. Where this is not possible, you should contact your designated Case Officer beforehand to discuss, any requests will be reviewed on a case by case basis. It should be noted that if a later submission date is required, it would be unreasonable to extend any deadline later than 10th January 2025.

Enforcement appeals only: Please note, we don’t have the powers to extend the time for making an enforcement appeal, so any new submissions should be made before the effective date on the enforcement notice. Any appeals received after the effective date will be turned away. We will extend all facts, grounds and fee requests to take into account the Christmas holiday period. This only applies to appeals in England.

Our Customer service and Media enquiries phone lines are open: 24th, 27th, 30th and 31st December 10:00 - 14:00 we are closed 25th, 26th December and 1st January.

Submit a new appeal

If you wish to submit an appeal please use our online service: https://acp.planninginspectorate.gov.uk

Comment on an appeal

If you wish to submit comments on an appeal please use our online service: https://acp.planninginspectorate.gov.uk .

Customer services and general enquiries

Room 3 O/P, Temple Quay House, 2 The Square, Temple Quay, Bristol, BS1 6PN
United Kingdom

Phone (England)

0303 444 5000

The Planning Inspectorate’s Customer Service Helpline will be available between the hours of 09:00 and 16:00, Monday – Friday, except bank holidays.

If possible we ask customers to email their case officer directly, if you do not have a case officer please use our contact form: https://contact-us.planninginspectorate.gov.uk/hc/en-gb/requests/new

At busy times we may not be able to answer your call or respond to a message immediately. We appreciate your patience at all times and apologise for any inconvenience caused.

We understand that people can become angry when they feel that matters about which they feel strongly are not being dealt with as they wish. Please treat our staff with courtesy and respect as we will not tolerate rude or abusive behaviour.

Media enquiries

Press office

0303 444 5004

Press office is open from 09:00 to 17:00 on Monday to Thursday, except bank holidays, and from 09:00 to 16:00 on Friday.

If you are a journalist with an enquiry or a request to film, please email or phone the press office.

Make an FOI request

  1. Read about the Freedom of Information (FOI) Act and how to make a request.
  2. Check our previous releases to see if we’ve already answered your question.
  3. Make a new request by contacting us using the details below.

Freedom of Information requests

Customer Support

0303 444 5000

Corporate information

Jobs and contracts

Read about the types of information we routinely publish in our Publication scheme. Our Personal information charter explains how we treat your personal information. Read our policy on Social media use.