Product Recall: Elgetec Electric Shiatsu Cervical Massager (2208-0133)

Product recall for Elegetec Electric Shiatsu Cervical Massager presenting a risk of electric shock due to insufficient creepage and clearance distance.

Summary

Product: Elgetec Electric Shiatsu Cervical Massager

Hazard: The product presents a risk of electric shock as there is insufficient creepage and clearance distance. The internal mains wiring was not adequately secured in according with requirements of clause 4.6.2. The mains plug module does not meet the dimensional requirements of BS 1362.

Corrective action: The product has been recalled from end users.

Product information

Type Electrical appliances and equipment – Neck and back massager
Adapter Model Number KAT24W01
Product description Shiatsu pillow back and neck massager with red massage roller balls
Product Report and Image Link to product image and PDF

Hazard

The product presents a risk of electric shock as there is insufficient creepage and clearance distance between the mains potential input circuits and low voltage output circuits for class II equipment. The internal mains wiring was not adequately secured in according with requirements of clause 4.6.2. The mains plug module does not meet the dimensional requirements of BS 1362.

The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.

Corrective action

The product has been recalled from end users. For more information, please see: https://www.tkmaxx.com/uk/en/product-recall-Elgetec-Electric-Shiatsu-Cervical-Massager-Pillow-Back-Neck

Additional information

PSD case number: 2208-0133

Notified by: Local Authority Trading Standards

Updates to this page

Published 16 August 2022