Get help to return home if you’re a migrant in the UK
How to apply
Apply online for voluntary return.
You’ll need:
- your address in the UK
- an email address
Do not apply if:
- you’ve booked a flight to leave the UK in the next 7 days
- you’ve already applied for voluntary return and are waiting to hear if your application was successful
Get help to apply online
You can get help with completing the online form if you:
- do not feel confident using a computer or mobile device
- do not have access to the internet or a device
You cannot get immigration advice through this service.
If you cannot apply online
Contact the voluntary returns service.
Voluntary returns service
Telephone: 0300 004 0202
Monday to Friday, 9am to 5pm
Find out about call charges
Christmas and New Year opening hours
From 23 December to 1 January there are different opening hours.
| Date | Opening hours |
|---|---|
| Monday 23 December | 9am to 5pm |
| Tuesday 24 December | 9am to 3pm |
| Wednesday 25 December | closed |
| Thursday 26 December | closed |
| Friday 27 December | 10am to 3pm |
| Monday 30 December | 10am to 3pm |
| Tuesday 31 December | 10am to 3pm |
| Wednesday 1 January | closed |
You may not be able to travel before Christmas if you apply now. Call the voluntary returns service to check.
What happens next
The Home Office will contact you within 3 working days to let you know they’ve received your application.
Getting a decision on your application and returning your documents will take longer over Christmas and New Year.
You might need to provide further information to support your application. Your application can be cancelled if you do not do this.
If your passport or travel document is being held by the Home Office, it will be returned to you at the airport when you leave the UK.