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This document contains the following information: Consumer Focus annual report and accounts 2012 to 2013.
The CMA investigated the supply of personal current accounts (PCAs) and of banking services to small and medium-sized enterprises (SMEs).
Between 2003 and 2012 the Consumer Expert Group advised government on consumer issues relating to the Digital Television Switchover and from 2009 to 2013 the Group also examined the consumer impact of a Digital Radio Switchover. The CEG’s membership was...
Web scraping is a tool for extracting information from the underlying HTML code of websites. ONS has been conducting research into these technologies and, since May 2014, has been scraping prices from the websites of three retailers. In this release...
Estimates of fraud and error levels in the benefit system in Great Britain in the financial year 2023 to 2024.
Household Final Consumption Expenditure (HHFCE), including all expenditure on goods and services by members of UK households.
HMRC records a rise in the number of customers reporting 'suspicious contact' from fraudsters.
Price indices percentage changes and weights for the different measures of consumer price inflation.
Consumer Price Inflation (CPIH and CPI) measure the changes from month to month in the cost of a representative 'basket' of goods and services bought by consumers within the UK. This involves weighting together price changes in the indices according...
The UK Statistics Authority is currently consulting on the UK's range of consumer price statistics.
Independent review by Professor Michael Waterson of consumer protection measures in the online ticket resale market.
Investigating the potential use of scanner data in price index calculation, using data for 2 CPI products.
This report sets out the Consumer Expert Group’s recommendations to address the impact of a Digital Radio Switchover on consumers. Digital…
First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government
Product recall for 'Oen Setp' Hot Air Hair Dryer brush and styler sold via Amazon with ASIN B089K8L4VH presenting a high risk of electric shock, fire and burns.
The Consumer Protection Partnership (CPP) brings together organisations within the consumer landscape to better identify, prioritise and coordinate collective action to tackle the issues causing greatest detriment to consumers. Its role is to ensure that important issues do not fall...
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