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Evaluation of the BIS impact assessment for the implementation of the EU Consumer Rights Directive
This article describes the principles that we will adopt and the processes that we will follow as movement restriction policies are eased, and once we are able to resume a field collection for consumer price statistics.
How the CMA uses its consumer powers to address problems in markets, including its approach to compliance and enforcement of consumer law.
This instrument amends Regulation (EC) 261/2004 to restate key principles of relevant European Union case law.
Understand how intellectual property crime and infringement affects consumers.
Civil consumer enforcement outcomes secured by the Competition and Markets Authority (CMA) and the Office of Fair Trading (OFT) since January 2008.
Employment Appeal Tribunal Judgment of Lord Stuart on 8 April 2024.
This document contains the following information: Consumer Focus annual report and accounts 2009 to 2010.
The Office of Fair Trading ( OFT ) was responsible for protecting consumer interests throughout the UK. Its responsibilities have been passed to a number of different organisations. View the closed OFT site in the UK Government Web Archive ....
Information for businesses on how to comply with consumer protection law on online reviews and endorsements.
Upper Tribunal Tax and Chancery decision of Mr Justice Miles and Upper Tribunal Judge Swami Raghavan on 05 September 2023
This document contains the following information: Consumer Focus annual report and accounts 2011 to 2012.
The "shopping basket" of items making up the suite of consumer price inflation indices (CPIH, CPI and RPI) are reviewed every year. Some items are taken out of the basket, some are brought in, to reflect changes in the market...
Externally commissioned survey research exploring customer preferences for method of engaging with HMRC and for using digital channels.
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