We use some essential cookies to make this website work.
We’d like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services.
We also use cookies set by other sites to help us deliver content from their services.
You have accepted additional cookies. You can change your cookie settings at any time.
You have rejected additional cookies. You can change your cookie settings at any time.
Departments, agencies and public bodies
News stories, speeches, letters and notices
Detailed guidance, regulations and rules
Reports, analysis and official statistics
Consultations and strategy
Data, Freedom of Information releases and corporate reports
This paper sets out principles for when the CMA will use field and online experiments and describes best practice for conducting them.
Guidance for businesses explaining the rules on payment surcharges.
This research was commissioned to help build and strengthen the DCMS Digital Regulation Policy team’s evidence base regarding digital consumer issues.
Statistical notice about changes to the way DWP will publish statistics about benefit underpayments and how it will classify cases which fail to provide evidence.
A large scale consumer survey looking at buying counterfeit goods.
Bank scores reveal what’s out there for customers and holds providers to account during time of financial pressure
Product recall for 'Oen Setp' Hot Air Hair Dryer brush and styler sold via Amazon with ASIN B08RSM5HBD presenting a high risk of fire and burns
This report provides a review of academic papers, policy briefs, and other reports on the topic
The government's response sets out its position on the Law Commission’s report on consumer prepayments on retailer insolvency.
First published during the 2016 to 2019 May Conservative government
Price indices percentage changes and weights for the different measures of consumer price inflation.
Revisions to minority ethnic groups section of LSBS reports and data tables
A project to identify how future innovation can enable low income and vulnerable consumers to increasingly benefit from a smart energy system.
An executive summary of the qualitative findings of research undertaken with debtors and creditors exploring experiences of unmanageable debt and actions to resolve it.
A research paper from the CMA
We’re seeking evidence on the activities of third-party intermediaries in the retail energy market and the extent to which they cause harm (or risk of harm) to customers and the energy system.
First published during the 2019 to 2022 Johnson Conservative government
The CMA has published its response to the government’s consultation on Smarter regulation: improving price transparency and product information for consumers.
Don’t include personal or financial information like your National Insurance number or credit card details.
To help us improve GOV.UK, we’d like to know more about your visit today. Please fill in this survey (opens in a new tab).