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Final estimates of total overpayments and underpayments across the benefit system in financial year 2012/13.
Research into customer understanding of changes to the tax credits annual renewals process as a result of RTI.
Employment Tribunal decision.
Preliminary estimates of fraud and error levels in the benefit system in Great Britain in the financial year 2015/16.
Independent research into ‘Willingness to Pay’ and consumer behaviour to inform the Government’s Cost Benefit Analysis of a possible Digital…
Price indices percentage changes and weights for the different measures of consumer price inflation.
Customer Compliance Statement of Intent
Research project into the experiences of consumers on heat networks.
Research report for the department that analyses whether current consumer protection legislation applies to digital products, primarily downloads…
Survey and analysis of Child Benefit customers' experience of dealing with HM Revenue and Customs.
Product recall for personal cleansing products manufactured by Vernacare and sold under brand names Caremore, CCN/Medirite, CHL, Countrywide, Fairfield and Fittleworth presenting a microbiological risk due to contamination with the bacterial Pseudomonas Aeruginosa.
Final impacts of the planned improvements to rail fare and second-hand car measurement in consumer price statistics between January 2018 and June 2022.
FOI 8401 We have received a request under the Freedom of Information Act 2000 for the following: “Please find a letter below concerning …
Research into customer awareness and attitudes towards personal tax transparency.
The IPO customer charter sets out our approach to supporting innovation and creativity through excellent customer service.
A summary report of findings from the 3rd wave of research on the Green Deal customer journey.
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