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Data, Freedom of Information releases and corporate reports
Understanding Small and Medium Enterprise (SME) business life events.
Two research reports providing the results from a pilot with Council Tax customers.
How sellers deal with VAT for goods from overseas that they sell direct to customers in the UK.
An HMRC-sponsored forum, the Disabled Customers Consultation Group (DCCG) was set up in January 2008 to help HM Revenue and Customs (HMRC) to understand the needs of disabled customers and to improve the services provided.
SLC is growing its understanding of vulnerability and additional support needs with the introduction of the new initiative.
A research report summarising findings from quantitative research exploring attitudes to digitisation among the Child Benefit populations.
This research aimed to identify the communication and information needs of customers approaching retirement.
The Student Loans Company (SLC) is recruiting for current, future and former students to join its Student Finance Customer Panel.
Response to FOI request IA0011112: Taking driving tests closer to the customer.
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