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When and how to research a user's experience of a service.
The UK government's design principles and examples of how they've been used.
A lesson in exceeding the original concept: The journey of Createc's LiDAR autonomous crowd monitoring solution, purchased by Network Rail
Lucy Shirodkar joined the UK Space Agency in the newly created post of Transformation Director in October 2022. This challenging role supports the organisation’s ambition to transform and adapt to a rapidly changing sector. Lucy interacts with all stakeholders across...
Organisations and academics can apply for TRIG funding to research innovative ideas to improve transport in the UK.
First published during the 2022 to 2024 Sunak Conservative government
This paper examines violence, gender and water, sanitation and hygiene (WASH)
This research sought to understand the experiences of customers who had started their own businesses.
Running interactive workshops with small groups can be an effective method for user research.
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