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OISC online presentation on expectations in consumer care
This document contains the following information: Consumer redress for misleading and aggressive practices.
First published during the 2016 to 2019 May Conservative government
Explains the Consumer Protection Partnership’s work to date and sets out its current areas of concern.
The report sets out the Regulator of Social Housing's findings from its consumer regulation work, including case studies and lessons learned.
How we will approach consumer regulation from 1 April 2024.
A detailed look into recent drivers of UK consumer price inflation.
Comprehensive database of time series covering measures of inflation data for the UK including CPIH, CPI and RPI.
Our plans to continue transforming UK consumer price statistics by including new and improved data sources and developing our methods and systems for production.
Government response to the independent review of the UK's system for the recall of unsafe products by Lynn Faulds Wood.
First published during the 2015 to 2016 Cameron Conservative government
Price indices percentage changes and weights for the different measures of consumer price inflation.
An overview of the latest annual update of Consumer Prices Index including owner occupiers' housing costs (CPIH) weights.
This report outlines how grouping non-domestic customers into attitudes towards smart metering, business and energy can be utilised to increase engagement with smart meters.
Postwatch was set up in 2001 to assist customers with disputes or complaints relating to postal services in the UK. In 2008, it merged with Energywatch to form Consumer Focus.
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Energywatch was responsible for protecting and promoting the interests of all gas and electricity consumers in Great Britain. Energywatch was created in November 2000 and desolved in 2008 when it became Consumer Focus.
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