We use some essential cookies to make this website work.
We’d like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services.
We also use cookies set by other sites to help us deliver content from their services.
You have accepted additional cookies. You can change your cookie settings at any time.
You have rejected additional cookies. You can change your cookie settings at any time.
Departments, agencies and public bodies
News stories, speeches, letters and notices
Detailed guidance, regulations and rules
Reports, analysis and official statistics
Consultations and strategy
Data, Freedom of Information releases and corporate reports
This research helped us to improve our understanding of customers’ experiences of the time it takes to resolve a query with HMRC.
Research on what customers think is a good service from HM Revenue and Customs.
This research monitors claimants' satisfaction with DWP services and ensures their views are considered in operational and policy planning.
The Customer experience score is a composite measure derived from four dimensions of customer experience.
The survey captures learners’ experiences of their college or training organisation.
Results of the 2016 survey of feedback from the Government Actuary's Department's clients.
Don’t include personal or financial information like your National Insurance number or credit card details.
To help us improve GOV.UK, we’d like to know more about your visit today. Please fill in this survey (opens in a new tab).