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Author collects data from Nigerian importers of consumer goods and combines this with variables on how trade is conducted
Technology Secretary Michelle Donelan has secured a further agreement with telecoms companies to protect vulnerable customers as landlines are upgraded.
First published during the 2022 to 2024 Sunak Conservative government
This guide sets out what you can expect from us and what we expect of you when dealing with complaints, correspondence and all other contact with us
The HMRC Customer Survey Annual Report describes the main findings from the 2016 Customer Survey.
Employment Tribunal decision.
Research to explore the experiences of ethnic minority customers using Jobcentre Plus services.
Household final consumption expenditure (HHFCE) for the United Kingdom (UK), as a measure of growth. Includes all spending on goods and services by members of UK households.
This publication is intended for Valuation Officers. It may contain links to internal resources that are not available through this version.
Case study on the ‘Know your consumer rights’ campaign led by BIS in partnership with the Office of Fair Trading and Consumer Focus.
First published during the 2019 to 2022 Johnson Conservative government
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