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This report details the findings from the 2022 Mid-sized business customer survey to explore attitudes and perceptions of HMRC and tax policy.
Information and resources.
Evaluation of the Department of Energy and Climate Change impact assessment for Power to require suppliers to provide key information to customers in a form that allows smartphones to read and use it
Consumer Futures (formerly Consumer Focus), an executive non-departmental public body of BIS, represented consumers across regulated markets. It was abolished on 1 April 2014, with all its functions transferred to other bodies ([Citizens Advice](http://www.citizensadvice.org.uk), [Citizens Advice Scotland](http://www.cas.org.uk) and [General Consumer...
This paper studies how firm failures and the resulting disruptions to supply chains can amplify negative shocks
Quarterly estimates monitoring the changes in prices charged for services provided to UK-based customers for a range of industries.
The HMRC customer survey annual report describes the main findings from the 2015 customer survey.
First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government
Consumer Futures (formerly Consumer Focus), an executive non-departmental public body of BIS, represented consumers across regulated markets. It was abolished on 1 April 2014, with all its functions transferred to other bodies ( Citizens Advice , Citizens Advice Scotland and...
Data on UK Visas and Immigration (UKVI) customer service operations.
This report describes the main findings from the department's 2019 customer survey.
Employment Tribunal decision.
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