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Evaluation of the Department of Energy and Climate Change impact assessment for Power to require suppliers to provide key information to customers in a form that allows smartphones to read and use it
Consumer Futures (formerly Consumer Focus), an executive non-departmental public body of BIS, represented consumers across regulated markets. It was abolished on 1 April 2014, with all its functions transferred to other bodies ([Citizens Advice](http://www.citizensadvice.org.uk), [Citizens Advice Scotland](http://www.cas.org.uk) and [General Consumer...
Quarterly estimates monitoring the changes in prices charged for services provided to UK-based customers for a range of industries.
The HMRC customer survey annual report describes the main findings from the 2015 customer survey.
First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government
Consumer Futures (formerly Consumer Focus), an executive non-departmental public body of BIS, represented consumers across regulated markets. It was abolished on 1 April 2014, with all its functions transferred to other bodies ( Citizens Advice , Citizens Advice Scotland and...
This report describes the main findings from the department's 2019 customer survey.
Employment Tribunal decision.
Changes in the prices of goods bought and sold by UK manufacturers including price indices of materials and fuels purchased (input prices) and factory gate prices (output prices). Also including quarterly estimates monitoring the changes in prices charged for services...
A working paper summarising work undertaken to scope the focus and feasibility of research into how consumer behaviours influence the impacts of the Green Deal and Energy Companies Obligation (GD/ECO) programme.
First published during the 2022 to 2024 Sunak Conservative government
A consultation on proposals to improve and refine Ofgem’s enforcement powers so it is better equipped to protect consumers.
First published during the 2015 to 2016 Cameron Conservative government
Research into large businesses' experiences of dealing with HMRC, their views on administration of tax policy and wider influences on their attitudes to tax.
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