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Research to look into customers’ experience of dealing with HM Revenue and Customs.
Research to gain a better understanding of the issues faced by its' ethnic minority customers.
First published during the 2019 to 2022 Johnson Conservative government
Proposals for measures to ensure consumers get the cheapest tariff for their needs.
First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government
First published during the 2022 to 2024 Sunak Conservative government
Regulatory Policy Committee opinion on FCA’s EANDCB validation of the Client money and unbreakable deposits.
Data on UK Visas and Immigration (UKVI) customer service operations.
Proposals on standards registered providers must meet so tenants live in safe, quality homes, have choice and protection, and can hold landlords to account.
Research exploring the enablers and barriers to the use of digital services among digitally confident tax credits customers.
First published during the 2016 to 2019 May Conservative government
Household final consumption expenditure (HHFCE) for the UK, as a measure of economic growth. Includes all spending on goods and services by members of UK households.
This page sets out how we can work together to deliver an effective, efficient and consistent service.
Household Final Consumption Expenditure (HHFCE), including all expenditure on goods and services by members of UK households.
In this analysis we explore the drivers of recent low rates of consumer price inflation and consider the experiences of different sectors during the coronavirus (COVID-19) pandemic.
A selected summary of findings from the annual survey carried out by research agent Ipsos MORI in the autumn of 2014.
Employment Tribunal decision.
Research into the Information needs of tax credit customers during their transition out of the tax credits system.
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