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Views of rail passengers on unplanned rail disruption handling from research conducted in 2019.
This research monitors claimants’ satisfaction with DWP services and ensures their views are considered in operational and policy planning.
John Glen sets out steps to improve performance management and attract talent into the Civil Service - ensuring we have the best people in place to deliver for the public.
First published during the 2022 to 2024 Sunak Conservative government
First published during the 2019 to 2022 Johnson Conservative government
Experience of Crime: Findings from the 2018/19 Northern Ireland Safe Community Survey
An overview of Charity Commission research into public views of charity over time, and how trustees see their responsibilities in the running of charities.
HMI Prisons Inspectorate thematic review on The Experience of Adult Male Prisoners and Black Staff.
This research sought to understand the experiences of customers who had started their own businesses.
This research monitors claimants' satisfaction with DWP services and ensures their views are considered in operational and policy planning.
Employment Tribunal decision.
Remedy Employment Tribunal decision.
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