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An overview of the Consular customer satisfaction rates for 2012
Customer service standards for visit and transit visa applications if you're applying from inside or outside the UK.
Guidance for businesses.
This paper estimates the value of an individual’s time gathering and providing information to HM Revenue and Customs to meet their obligations.
How to get relief from excise duty on oil used in certain ways using the Industrial Relief Scheme, also known as the Tied Oils Scheme.
From 1 October 2024, more materials facilities will need to sample and report their waste. Sampling and reporting will be more detailed and more frequent under the amended regulations.
The Pubs Code Adjudicator (PCA) has issued the results of this year’s Annual Tied Tenants Survey, which highlight tenant sentiment towards, and their relationships with, the UK’s big six tied pub companies: Admiral, Greene King, Marston’s, Punch, Star Pubs &...
Qualitative research to understand the customer journey of small, micro and nano businesses that cannot meet their tax liabilities.
Find out about our Export Development Guarantee: its benefits, eligibility criteria and how to apply.
Find out if you need to apply for the fit and proper test and how to do this so that HMRC can register your business.
Find out about our Standard Buyer Loan Guarantee: its benefits, eligibility criteria and how to apply.
Introducing our biennial satisfaction survey for MAHs, Manufacturers, and Wholesale Dealers.
A recent independent survey has found high levels of customer satisfaction with the Security Industry Authority's licence application service.
Find out about our General Export Facility: its benefits, eligibility criteria and how to apply.
Clients award GAD 4.7 stars out of 5 for being highly valued. The findings are from our latest client feedback exercise which surveyed our clients about GAD.
How to score when you evaluate digital outcomes, digital specialists and user research participants suppliers
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